“We regret to inform you…” This chilling prefix
To the statement of horror no one wants to hear
Is the way to do business. Without empathy
Or compassion to offer, mechanically
Are these tidy words uttered. They do not endear
As the phrase, in its essence, most clearly depicts.
The Regret To Inform is the artform of choice
In a world much too busy investing in ways
To gain maximum value from each person sold.
Socializing through intercourse, active yet cold,
Makes the heart crave illusion as long as it pays.
There’s no need to consider the tone of one’s voice.
Governments and most businesses must operate
In a way that gets things done and out of their sight.
That means treating all people as though they were things
To be managed appropriately. What this brings
To the surface of consciousness cannot be right.
It does nothing but strengthen the need to frustrate.
Your ‘regret’ is not taken as kind and sincere,
And I pity your circumstance. Don’t inform me
Of your lack of humanity. Keep that within
Where it may once enlighten you. Then you’ll begin
The soul work on your enterprise. Ultimately,
All regret has its basis in unresolved fear.